About the Role
Description:
Shipping AdminThis role is highly administrative with occasional work on the warehouse floor to help quantify inventory.
Key Responsibilities
- Perform administrative and clerical tasks related to storage, inventory accounts, and order picking.
- Respond to incoming calls and emails, providing accurate information and support.
- Trace shipments, process POD requests, schedule appointments, and enter pickup orders.
- Ensure all emails are completed by end of day.
- Send HFPU notifications and follow up on special shipment instructions.
- Complete manual billing as required.
- Communicate with other terminals as needed to resolve issues.
- Assist with OS&D (Over, Short & Damaged) and coordinate warehouse returns or salvage; record notes in the system.
- Manage challenging calls professionally at all times.
Required Skills
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