Shift NOC Engineer

Network Operation Centre (NOC) Shift Engineer

• Monitor and manage critical facility systems such as power (including generators), cooling (HVAC), and fire suppression.
• Ensure uptime and availability of all facility-related services.
• Conduct “eyes on glass” for the facility equipment alarms.
• Perform alarm analysis and propose suggestion to reduce the alarms to the engineering team.
• This includes monitoring network performance, analyzing logs, and responding to alerts and incidents.
• Incident Management: Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution. Collaborate with cross-functional teams, such as engineering team, system administrators, and vendors, to resolve complex issues.
• Maintain accurate and up-to-date network documentation for BMS systems, including network diagrams, configurations, and procedures. Document network changes, tr...