About the Role
Job Description
- You lead by example on the floor, guiding and supporting pickers and riders during your shift;
- You take ownership of productivity and safety during your shift — keeping operations tight and the team focused;
- You are hands-on, and picking, packing, and inbounding are part of your day too;
- As the right-hand of the Hub Manager, you step up in the Hub Manager’s absence and help drive the hub toward our main goal: getting orders out the door within minutes;
- Beyond leading the team, you're hands-on across all areas of the hub:
- Safety – Ensuring that all safety and compliance criteria are met;
- People – Coaching riders and pickers on the floor;
- Inventory – Assisting with inbound deliveries and order picking;
- Equipment – Checking the bike fleet and flagging any damage;
- Hygiene – Keeping shelves, storage, and facilities clean and up to standard;
- Onboarding – Getting new riders and pick...
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