About the Role
Description
Primary Duties & Responsibilities
- Responsible for Software and Hardware support in the plant
- Assist engineers in maintaining system uptime & timely resolution & escalation of problems and issues
- Provide support to end users in maintaining IT developed system and corporate system
Education & Experience
- A degree in Computer Studies or Computer support related field or its equivalents with at least 2 years of relevant work experience e.g. computer hardware and software support, telecommunication, email etc.
- Use ticketing system to track the work and comply to SLA and first response status
Skills
- Familiar with Microsoft MS Office and OS cloning / SCCM deployment
- Familiar with Windows AD account management and provisioning
- Familiar with Dell computers and laptop troubleshooting
- Zebra/Intermec Barcode printer and HP LaserJet printer maintenance
Ready to Apply?
Submit your application today and take the next step in your career journey with Coherent.
Apply Now