Full-time

Shift IT Support Analyst

Posted by Coherent • Butterworth, Pulau Pinang, Malaysia

📍 Butterworth, Pulau Pinang 🕒 March 03, 2026

About the Role

Description

Primary Duties & Responsibilities

  • Responsible for Software and Hardware support in the plant
  • Assist engineers in maintaining system uptime & timely resolution & escalation of problems and issues
  • Provide support to end users in maintaining IT developed system and corporate system (Oracle, Okta, Email, CrowdStrike, etc)
  • Provide MES shop floor system support

Education & Experience

  • A Diploma in Computer Studies or Computer support related field or its equivalents with at least 2 years of relevant work experience for computer hardware and software support, telecommunication, email etc. 
  • Working in electronic manufacturing factory

Skills

  • Familiar with Microsoft MS Office and OS cloning / SCCM deployment
  • Familiar with Dell/Lenovo computers and laptop troubleshooting 
  • Zebra/Intermec Barcode printer and HP LaserJet printer maintenance 
  • Possess strong i...

Ready to Apply?

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