Full-time
Servicing Ops Manager- Document Custodian
Posted by Citizens • Glen Allen, VA, United States
About the Role
Description
Job Summary
The Mortgage Document Custody Manager is responsible for the oversight, control, and compliance of mortgage collateral documents for loans serviced and/or owned by the bank. This role ensures adherence to Government-Sponsored Enterprises (GSE’s) investor requirements, internal policies, and regulatory standards across document custody operations, including collateral intake, certification, transfers of servicing and custody, lien releases, and audit readiness. The ideal candidate brings deep expertise in Mortgage Document Custody, GSE guidelines, servicing operations, and risk management, with a strong focus on control execution and operational excellence.
Key Responsibilities
Document Custody & Investor Compliance
+ Oversee day‑to‑day Mortgage Document Custody operations, including receipt, certification, storage, tracking, and release of original Notes, Mortgages, Assignments, and ancillary documents.
...
Job Summary
The Mortgage Document Custody Manager is responsible for the oversight, control, and compliance of mortgage collateral documents for loans serviced and/or owned by the bank. This role ensures adherence to Government-Sponsored Enterprises (GSE’s) investor requirements, internal policies, and regulatory standards across document custody operations, including collateral intake, certification, transfers of servicing and custody, lien releases, and audit readiness. The ideal candidate brings deep expertise in Mortgage Document Custody, GSE guidelines, servicing operations, and risk management, with a strong focus on control execution and operational excellence.
Key Responsibilities
Document Custody & Investor Compliance
+ Oversee day‑to‑day Mortgage Document Custody operations, including receipt, certification, storage, tracking, and release of original Notes, Mortgages, Assignments, and ancillary documents.
...
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