Services Coordinator

Join our dynamic team as an Order Management Coordinator and be at the heart of delivering exceptional service experiences to our valued customers!

What will you do:

• Create and manage service orders and contracts in Enterprise Resources Planning and Bridge Field Services systems, ensuring accurate documentation of customer requirements
• Coordinate end-to-end flow business operations, from order booking to completion, while maintaining optimal gross margin control
• Orchestrate customer interventions by efficiently planning technician schedules and managing parts/tools availability
• Drive seamless coordination between Services Front Office and Back Office operations
• Monitor service quality metrics and customer satisfaction levels while supporting local workshop repair operations

What will make you successful:

• Strong organizational skills with keen attention to detail in managing service ord...