About the Role
Job Description:
As a ServiceNow Technical Lead,
You will be the primary technical executor delivering insurance workflow solutions on ServiceNow FSO. You will lead development, manage code migration and release cycles, drive automation through Flow Designer and Playbooks, and mentor junior developers — all within a practice building custom insurance applications spanning claims processing, billing integration, policy servicing, AI document processing, and compliance automation.
This role requires a seasoned professional with deep ServiceNow development experience, strong understanding of platform upgrade cycles, and proven ability to review, refactor, and migrate code into stable production environments. You will also guide teams through technical best practices, platform governance, and continuous improvement efforts.
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Key Responsibilities
• Support the design, development, and implementation of scalable Serv...
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