About the Role
Job Description
Details:Automation of routine tasks through ServiceNow including design, creation and administration of key components such as:FormsWorkflowsCatalog ItemsMetricsService Level AgreementsReportsDashboards Complete job responsibilities utilizing predefined release and change management processes Contribute to continuous improvement of processes, standards, policies, working methods, and tools Deliver a positive and value-added experience to clients in every interaction Load, transform and maintain data interfaces between ServiceNow and other systems Monitor logs, performance and overall health of ServiceNow instances On-time, on-budget delivery of responsibilities (PM) Other duties as assigned Provide guidance and training of system usage to clients and end users Relentless pursuit of quality and complete adherence to coding and quality standards Remain abreast of industry technical ...
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