About the Role
8+ years of experience in designing/developing solutions/architecture on ITSM, FSM, WSD, CMDB, HRSD on ServiceNow Tool using industry best practices
Experienced in Requirement Gathering, Effort estimation, Client interaction
Should have Handled ITSM/HRSD/FSM Implementation projects with various integrations
Experienced with working on proposals.
In-depth experience working with ITSM & CMDB modules(IM,PM,CM,KM,RM & Service catalog)
Strong experience in ServiceNow Development(Client Script & Server Script, Notifications, Inbound Outbound email integrations, Workflow & Flow Designer)
Evaluation of new features within ServiceNow.
Experience in API integrations with other systems.
Experience with ServiceNow upgrades, Next Experience, Employee Centre & Workspaces
Experience with Integration HUB orchestrations.
Excellent written and oral communication skills, with the ability to communicate effectively to both technica...
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