ServiceNow Project Manager

Overview

At TTEC Digital, we coach clients to ensure their employees feel valued, and fully supported, because an amazing customer experience is an employee first process. Our vision is the same, a place where employees know they can thrive.

TTEC Digital seeks a skilled and motivated ServiceNow Project Manager to join our IT services team. This remote role in the US is ideal for a senior-level professional with experience managing ServiceNow projects, including implementations across modules such as SCM, ITSM, ITOM, HR, and GRC. The successful candidate will lead Agile and Hybrid Agile projects using the NowCreate methodology, ensuring successful delivery and stakeholder engagement.

This is a 100% remote opportunity!

Responsibilities

• Lead ServiceNow projects across modules, including SCM, FSM, ITSM, ITOM, HR, and GRC, among others.
• Create and manage project charters, plans, and documentation using NowCrea...