ServiceNow ITOM Technical Consultant

We are seeking a Principal ServiceNow ITOM Consultant to lead ITOM architecture and delivery, with a strong focus on automation, AI, and intelligent operations. This role requires a senior expert who can combine deep hands‑on ITOM experience with strategic advisory capability to drive operational maturity and business value.

• Act as the principal authority for ServiceNow ITOM delivery
• Lead ITOM architecture across Discovery, Service Mapping, Event Management, and AIOps
• Design and deliver end‑to‑end ITOM solutions aligned to business outcomes
• Drive AI‑led automation and intelligent operations improvements
• Advise on ITOM strategy, roadmap, and best practice
• Provide senior‑level technical guidance and stakeholder engagement

• Principal or lead‑level experience delivering ServiceNow ITOM
• Strong hands‑on background across core ITOM modules
• E...