About the Role
Role Overview
The ServiceNow Functional Consultant is responsible for designing and optimizing service management processes within ServiceNow for both internal and client-facing engagements. This role plays a key part in delivering ServiceNow transformations across client environments, including ITSM and CSM implementations, platform modernizations, and legacy tool transitions.
What You Will Do
The ServiceNow Functional Consultant will lead process discovery, define future-state workflows, and enable strong adoption of ServiceNow capabilities. They will work closely with Platform / Product Owners, Solution Architects, and delivery teams to translate business requirements into detailed functional specifications, user stories, and acceptance criteria.
Why It Might Be a Fit
To be successful, the ServiceNow Functional Consultant must demonstrate BDO's core values through all aspects of their work, including integrity, respect, and collaboratio...
Ready to Apply?
Submit your application today and take the next step in your career journey with BDO Canada.
Apply Now