ServiceNow Functional Consultant (Security Clearance)

Position: ServiceNow Functional Consultant Australian Citizens with Security Clearance Onsite: 5 Days/Week Role Overview The ServiceNow Functional Consultant will support end-to-end implementation and deployment of ServiceNow solutions within a Government environment. The role focuses on gathering requirements, configuring modules, supporting go-live activities, and ensuring successful adoption of the platform. Key Responsibilities Gather and document business requirements Translate business needs into functional specifications Configure ServiceNow modules such as Incident, Change, Problem, and Service Request Lead and support ServiceNow implementations and deployments Support workflow and process design in line with ITIL practices Work closely with ServiceNow Developers and technical teams Assist with system testing, UAT, and user training Support change management and release activities Ensure solutions align with Government policies and standards Required Skills & Experienc...