ServiceNow Developer

ROLE OVERVIEW

iSupport Worldwide is looking for a hands-on ServiceNow Developer to design, build, configure, and optimize ServiceNow solutions across multiple client environments. This role is focused on real development work—not admin-only tasks—and requires strong technical expertise, problem-solving skills, and the ability to work directly with stakeholders. You will support and enhance ITSM processes, custom applications, integrations, and overall platform operations.

KEY RESPONSIBILITIES

ServiceNow Development and Configuration

• Design, develop, and implement ServiceNow solutions including workflows, Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, ACLs, and Service Catalog items
• Build and maintain custom scoped applications aligned with business and client requirements
• Configure, customize, and optimize ITSM modules such as Incident, Problem, Change, and Request Management
• Follow ServiceNow dev...