Full-time

ServiceNow Developer Implementor

Posted by Maybank • Kuala Lumpur, Kuala Lumpur, Malaysia

📍 Kuala Lumpur, Kuala Lumpur 🕒 March 01, 2026

About the Role

Builds, configures, and customizes ServiceNow applications, workflows, and automation. Delivers solutions for ITSM, ITOM, ITAM, and CMDB for the benefit of internal IT and business users. Supports the business by improving efficiency, reducing manual processes, and enabling effective service delivery.

  • Develop workflows, business rules, scripts, and UI policies
  • Customize forms and dashboards
  • Implement CMDB structure, tables, and relationships
  • Map services, CI relationships, and data normalization
  • Design and develop integrations via APIs and MID Servers
  • Connect ServiceNow with monitoring, IT, and business systems

CERTIFICATIONS/REGULATORY CERTIFICATIONS

ServiceNow Certified Application Developer (CAD)

Requirements

6–10+ years of hands‑on experience leading ServiceNow development initiatives.

Deep expertise in ITSM, ITOM, and ITAM modules , including Inc...

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