About the Role
Senior Data Analyst / Developer
Our client in the public sector is seeking a Senior Data Analyst Developer for their ServiceNow Program that will proactively work towards the platform’s stabilization , strategic growth/functionality road-mapping, and configuration of smaller scale processes in support of process improvements and Employee Experience.
Assignment Duties
· Designs and develops comprehensive reports, dashboards, and analytics within the ServiceNow platform to provide insights into key ITSM metrics and performance indicators.
· Assess the cleanliness, accuracy, and completeness of data within the ServiceNow platform, identifying and addressing data quality issues as needed.
· Develop and implement data cleansing and standardization processes to ensure consistent and reliable data across the ServiceNow platform.
· Support establishment of data governance policies, standard...
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