ServiceNow Competency Lead

🚀 Hiring: ServiceNow Competency Lead

📍 Location: Chennai

💼 Work Mode: Hybrid

We are looking for a dynamic and experienced ServiceNow Competency Lead to drive and scale our ServiceNow practice. This role is pivotal in shaping capability strategy, ensuring delivery excellence, and building a high-performing team while acting as the key bridge between business, delivery, and partner ecosystems.

🔑 Key Responsibilities

• Define and execute the ServiceNow competency strategy aligned with business goals and market demand.
• Build, grow, and retain a high-performing ServiceNow practice (hiring, upskilling, certifications, career development).
• Ensure delivery excellence across projects and managed services through governance, architecture reviews, and quality controls.
• Collaborate with sales, delivery, and account teams to ide...