ServiceNow Business Analyst

We are seeking an experiencedServiceNow Business Analystto gather, analyze, and translate business requirements into technical solutions within the ServiceNow platform. The ideal candidate will work closely with stakeholders, developers, and process owners to optimize ITSM, ITOM, HRSD, CSM, and other ServiceNow modules.Key ResponsibilitiesGather and document business requirements through stakeholder workshops and interviewsAnalyze existing business processes and recommend improvements using ServiceNow best practicesTranslate business needs into functional specifications and user storiesWork closely with ServiceNow developers and architects to design and implement solutionsConfigure ServiceNow modules (ITSM, ITOM, HRSD, CSM, etc.) as per requirementsCreate process flows, BRDs, FRDs, and test scenariosSupport UAT and ensure business sign-offManage backlog, prioritize requirements, and track delivery milestonesConduct training and knowledge transfer sessions for end usersEnsure compliance...