Full-time
ServiceNow Architect/ Lead
Posted by The Dignify Solutions, LLC • WorkFromHome, Estado de México, Mexico
About the Role
Mexico City Metropolitan Area - 4 weeks ago
Senior ServiceNow Architect (Remote, Mexico)
Position Overview
Lead the design and implementation of ServiceNow solutions, collaborating with global teams to understand customer business needs and translate them into technical solutions.
Responsibilities
- Expertise in understanding the customer business needs and deciphering them for technical development in ServiceNow.
- Specialization in designing solutions on the ServiceNow platform based on customer requirements.
- Specialization in providing scope, effort estimates and suggesting development methodology for the required ServiceNow solutions.
- Experience in designing Technical (LLD) Design Documents, Training Documents, and related documentation for Change Management, Release Management, Service Request, Service Portal, Service Catalog, Asset, and User setups.
- Strong development experience in Servi...
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