About the Role
At Midas, we are dedicated to providing quality services to customer vehicles in the areas of inspection, diagnosis, and repair utilizing the expertise attained through ASE Certifications and/or years of automotive repair experience.ResponsibilitiesThe purpose of this position is to enhance the retail sales and profitability of a store through coordinating and scheduling automotive repair service transactions and responding to related customer service issues.
Develop and present estimates, source parts and sell jobs to customers
Interpret inspection results (working with Technician) and present results to customers
Oversee the processes of work order preparation and scheduling
Respond to customer service concerns and problems
Act in a store management capacity as needed on day-to-day operational activities
Enhance the effectiveness of Human Resources and quality of service through providing training to service pr...
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