full-time

Service Support Specialist

Posted by Evolution • Cebu City, Central Visayas, Philippines

📍 Cebu City, Central Visayas 🕒 March 02, 2026

About the Role

Job Description

We are looking for someone to deal with different tasks assigned for the duration of the shift and provide professional service to the stakeholders.

Key Responsibilities:



• Resolving players’ disputes related to dealer actions or any other events that may impact the integrity of the game.

• Handling major incident management for all events affecting the availability of the Live Casino Service.

• Identifying and resolving all game irregularities resulting from dealer errors, software issues, or any other operational factors.


Qualifications

External Candidates

• Quick thinking and attention to detail.

• Analytical skills and multi-tasking.

• Ability to work under pressure and make decisions in stressful situations.

• Ability to work on different shifts.

• Good English skills (both verbal and written).

• Basic PC software knowledge an...

Ready to Apply?

Submit your application today and take the next step in your career journey with Evolution.

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