Full-time

Service Program Manager

Posted by ATS Automation • Cambridge, Ontario, Canada

📍 Cambridge, Ontario 🕒 March 02, 2026

About the Role

Job Description

ROLE SUMMARY:



We are seeking an enthusiastic, highly skilled Service Program Manager to lead a dynamic team of Project Managers and Coordinators. This individual will own a global service program portfolio from purchase order to final customer acceptance, ensuring delivery excellence, financial performance, and customer satisfaction. The role requires strong leadership, strategic thinking, and the ability to communicate effectively across all levels of the organization, including executive leadership. Occasional travel and the ability to build trust-based relationships with customers are essential

KEY RESPONSIBILITIES

  • Program Leadership & Execution

  • Provide overall accountability for the assigned global service program portfolio.

  • Lead and mentor a team of Service Project Managers and Coordinators, fostering a culture of high performance, collaboration, and continuous improvement.

  • Ens...
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