Service Operations Manager- E2E Performance & OSS tools
Posted by TPG Telecom • Barangaroo, New South Wales, Australia
About the Role
We’ve only just begun, but what a beginning. In a once in a generation moment, we’ve brought together powerful brands to create one united force. TPG Telecom has a powerhouse of brands which include Vodafone, TPG, iiNet, Internode, Lebara, AAPT and felix. The latest technology and brave thinking let us connect our people and communities. You could play a role in that. A big one. We invite you to bring your boldness and stand out. You are empowered. Opportunities are plenty for those ready to accept the challenge.
This opportunity
The Service operations Manager is accountable for the management of incidents, successful root cause analysis and all business-as-usual stakeholder engagement, including (but not limited to) periodic updates regarding the service operations execution, continual service improvement initiatives and business escalations.
The Service Manager is responsible for the End-to-End operational performance of the network by making sure...
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