Service Operation

Job Description

Sales Support

• Assist purchasing with new vendor requests, documentation, contacts & setup information.
• Assist accounts payable with payment allocation queries

• Assist accounts payable with new customer credit applications, documentation, contacts & setup information.

• Assist accounts receivable team with any escalated customer credits, outstanding payments & payment allocation queries.

• Assist BDMs with customer overflow Quotes/ Tenders.

• Provide high level customer service building relationships with both our customers & vendors providing accurate advice regarding inventory levels, lead times, general enquires & payment date enquires on vendor invoices.•

Data Entry & Reporting

Collate and load weekly time attendance into HRMS for approval and payment.

• Raise service and part sales orders within SAP.

• Create ‘shopping carts/purchase requisitions’ for purchase...