Full Time

Service Manager

Posted by Humberview • Toronto, Ontario, Canada

📍 Toronto, Ontario 🕒 February 26, 2026

About the Role

Job Duties

:
  • Manage the day-to-day Service workflow.

  • Direct and schedule activities of all team members.

  • Handle escalated customer concerns.

  • Establish processes & standards to ensure customer satisfaction and efficient operations.

  • Actively manage and improve on all measured performance indicators, including: gross sales, profitability, loyalty, CSI, etc.

  • Forecast and set goals and objectives for the departments.

  • Develop and execute effective marketing campaigns.

  • Liaise and manage relationships with factory representatives.

  • Collaborate with other department managers to effect efficient operations and to improve processes.

  • Procure shop equipment.

  • Supervising and keeping record of shop equipment maintenance.

  • Other duties as required.
  • What We Look For:

  • 2+ years of previous Service Management experience is re...
  • Ready to Apply?

    Submit your application today and take the next step in your career journey with Humberview.

    Apply Now