Service Manager

Overview

Service Manager

Location: Banff, Alberta

Salary: Starting at $95,000+

Bonus: Performance-based bonus potential

Benefits: Comprehensive medical, dental, vision, life & disability insurance, company-matched pension, RRSP, transit reimbursement, complimentary meals, hotel discounts, and extensive career development opportunities.

I am hiring on behalf of a luxury, internationally recognized five-star hotel for a Service Manager position.

This leadership role is responsible for overseeing a premier food & beverage operation, ensuring exceptional guest experiences, strong financial performance, and the development of a high-performing service team.

Responsibilities

• Lead day-to-day service operations with a focus on guest satisfaction and operational excellence
• Support budgeting, forecasting, labor management, payroll, and cost controls
• Recruit, tra...