Service Lead, Insurance

Position Description:

Service Lead, Insurance
We are looking for an experienced Service Lead to take end-to-end responsibility for service delivery for one of CGI’s most strategic clients in the Finnish insurance sector.

In this role, you will be the key operational counterpart for the client, ensuring stable and high-quality delivery of application management and production support services. You will work closely with client stakeholders and lead a global CGI delivery setup across Finland, India, and other locations.

This is a client-facing role with real ownership, suited for someone who enjoys combining leadership, operational excellence, and stakeholder management in a complex environment.


Your role
As Service Lead, you will own the day-to-day success of the service and play a central role in developing it further. You will:
•Take end-to-end responsibility for CGI’s operational service...