Temporary

Service Desk Operator

Posted by Adecco • Basingstoke, England, United Kingdom

📍 Basingstoke, England 🕒 January 23, 2026

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About the Role

 
  Role 
  Specifics:

 Providing support in the form of Remote Technologies, Telephone and Email.

 Providing support for Desktops, Laptops, Polycom IP Phones, Mobile phones, Audio visual equipment, printers, Chip & Pin machines, Cisco network switches/routers and more.

 Logging calls accurately in a call logging system, taking ownership, troubleshooting and escalating accordingly

 Working independently on weekly assigned tasks

 Ability to meet deadlines of new projects assigned to the Service Desk

 Liaising with 2nd line and 3rd party support teams to resolve calls as soon as possible

 Desired skills:

 Basic IT knowledge (familiar with O/S systems, Microsoft office, printer configuration, email troubleshooting, Use of Active Directory/Exchange etc…)

 Fixing issues via phone and remote access to various hardware...

Job Details

Location Basingstoke, England
Job Type Temporary
Category Communications Equipment Operators
Posted January 23, 2026
Deadline March 04, 2026

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