Permanent

Service Desk Engineer

Posted by Proactive.IT Appointments • Cardiff, Wales, United Kingdom

📍 Cardiff, Wales 🕒 June 13, 2026

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About the Role

11644AC
Fantastic salary and benefits

Service Desk Engineer – HYBRID WORKING

We are looking for an experienced Service Desk Engineer to join our fantastic client on a hybrid working basis. The company offers a fantastic working environment to grow in and hopefully create a long career path for the successful candidate.

Purpose of this role
Your key responsibilities are
Providing excellent customer service via in person support, over the telephone, email and the ITSM system.

Maintaining the high standards required for the clients internal service levels.

Working in a front of house position offering in person customer and technical services.

Logging, investigating, resolving and/or managing incidents and service requests through to completion to a satisfactory customer resolution.

Support, maintenance, and stock management of hardware on site including Windows laptops...

Job Details

Location Cardiff, Wales
Job Type Permanent
Category Computer Occupations
Posted June 13, 2026
Deadline July 23, 2026

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