Full-time

Service Desk Analyst (Level 2) – FCR & ITIL Support

Posted by Devonshire • hellaby, england, United-Kingdom

📍 hellaby, england 🕒 June 18, 2026

About the Role

Devonshire is seeking a skilled Service Desk Analyst (Level 2) to join their team at Paragon's Client partner site in Rotherham. This full-time position involves rotating shifts and focuses on maintaining efficient IT operations, user satisfaction, and technical support.

Ideal candidates will possess strong communication skills, experience in IT service desk roles, and knowledge of ITIL standards. Benefits include a supportive workplace and employee assistance programs.

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