Full-time

Service Desk Analyst: Elevate IT Support for Workplace

Posted by Capgemini • aguascalientes, aguascalientes, Mexico

📍 aguascalientes, aguascalientes 🕒 May 25, 2026

About the Role

Job Description

Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues.

Job Description - Grade Specific

Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.

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