Full-time
Service Desk Analyst — Digital Workplace Support
Posted by Capgemini • aguascalientes, aguascalientes, Mexico
About the Role
Job Description Provides IT support to customers regarding technical issues related to everyday usage of their Digital Workplace. In order to provide the high-quality standard service to customers, Service Desk Analysts analyzes and resolves most common enquiries and cooperates with IT specialist team to deal with more complex issues. Job Description - Grade Specific Provides the IT support to customers regarding technical issues related to everyday usage of a computerService Desk Analyst analyzes and resolves most common enquiries and cooperates with IT specialist team todeal with more complex issues.
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