Full-time

Service Desk Agent

Posted by Rumos SA • Lisbon, Lisbon, Portugal

📍 Lisbon, Lisbon 🕒 February 28, 2026

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About the Role

Workplace: Remoto
Profile:
 Academic qualifications at the 12th year level;
 Professional experience of more than 1 year in Service Desk;
 Proven professional experience in technical support for Windows environments, namely workplace operating systems and their troubleshooting;
 Knowledge of installing applications in workplace environments with Windows operating systems;
 Knowledge of the ITSM ticket registration tool will be valued;
 ITIL certification is valued;
 Fluency in Portuguese and good knowledge of English;
 Good communication and teamwork skills;
 Strong customer orientation and achievement of objectives;
 Availability to work shifts 24/7.
Work with us:
 With more than 30 years of experience, Rumos has a team of professionals specialized in IT;
 At Rumos, consultants integrate highly challenging projects, based on the lates...
                

Job Details

Location Lisbon, Lisbon
Job Type Full-time
Category Information and Record Clerks
Posted February 28, 2026
Deadline April 09, 2026

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