Service Desk Administrator

Overview

To Apply, visit: Interested applicants are invited to complete an online application by creating an account in UKG. Candidates are required to include a resume with cover letter and contact information for at least three professional references.

Application Information

Employer Name:
SASKATCHEWAN DISTANCE LEARNING CENTRE

Reporting to the Executive Director of Technology, the Service Desk Administrator is responsible for providing technical support and troubleshooting services to end users across local offices and regional satellite locations.

Responsibilities

• Provide timely and efficient technical support to end users in the office and regional satellite locations, resolving hardware and software issues promptly and effectively.
• Troubleshoot and diagnose computer hardware, software, and network problems, escalating complex issues to Tier 2 and 3 support when necessary.
• Install, configure,...