Service Delivery Manager

Overview

N-iX is a global software development service company that helps businesses across the world develop successful software products. Founded in 2002, N-iX has come a long way and increased its presence in nine countries spanning Europe, the US, and Latin America. Today, we are a strong community of 2,000+ professionals and a reliable partner for global industry leaders and Fortune 500 companies.

Currently, we are looking for the Service Delivery Manager to join our team in Colombia. The Service Delivery Manager is a senior operational and service role accountable for ensuring the successful delivery of high-quality end-to-end services to customers. This role combines deep operational and technical acumen with hands-on service management, responsible for service quality, reliability, and continuous improvement across the Technology teams. With key focus on service outcomes, operational excellence, and stakeholder alignment , the Service...