Full-time
Service Delivery Client Engineering -Remote Engineer (L1)
Posted by NTT DATA • Bengaluru, Karnataka, India
About the Role
Job Description
Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.
Your day at NTT DATA
The Service Delivery Client Engineering - Remote Engineer (L1) is an entry level engineering role, responsible for providing a professional remote technical support service to clients by proactively identifying and resolving technical incidents and problems.This role makes use of technical knowledge to handle technical enquiries and/or troubleshoot problems reported by clients in a timely manner.
Through pre-emptive service incident and resolution activities, this role restores service to clients by managing incidents and seeing them through to an effective reso...
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