Service Delivery Assistant

What will you do:

The Service Delivery Assistant provides essential operational and administrative support to the Service Department, with primary responsibility for billing preparation, order processing, and coordination with Finance. This role ensures that all service-related billing documents are complete, accurate, and compliant prior to invoice submission. Additionally, the position supports SAP order booking, parts supply coordination, customer and vendor documentation, procurement, and other service delivery activities to enable smooth operational execution.

How you will do it:

Billing Preparation and Documentation

• Gather, verify, and organize all billing requirements for service jobs, including:

• Service Reports

• Purchase Orders (PO)
• Delivery receipts (DR)
• Certificates of Completion (COC)
• Other supporting documents
• Ensure that all documents are accurate, complete, and aligned...