SERVICE COORDINATOR – RIVERSTONE

• RIVERSTONE LOCATION
• PERMANENT ROLE WITHIN A GREAT TEAM
• MON – FRI / ASAP START

Located in Riverstone is an excellent opportunity for an experienced Service Coordinator. Great role within a fun team.

THE ROLE:

Reporting to the Managing Director some of your key responsibilities will include:

Key Responsibilities

• Taking customer calls, diagnosing issues over the phone and providing first-line troubleshooting
• Creating and scheduling service jobs, dispatch technicians and parts to site
• Processing invoices, quotes, and purchase orders
• Maintaining stock levels, placing replenishment orders, and keeping inventory records up to date
• Following up on outstanding jobs, warranties, and customer feedback
• Updating job status in real time within the service management system (Aroflo)
• Handling paperwork, service reports, and compliance documentation
• ...