About the Role
Job title: Service Advisor
Location: George Town, Penang, Malaysia
Industry: Mobile Technology / Customer Support
Company: TP Malaysia
Job Description:
Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Service Advisor to support a leading brand in the mobile industry. Based in Georgetown, Penang, this role focuses on delivering excellent customer service through clear communication and problem-solving.
Key Responsibilities:
Handle customer inquiries via phone, chat, or email in Cantonese and English
Provide accurate information and assist with mobile-related issues and requests
Maintain a high level of professionalism and customer satisfaction
Document all customer interactions accurately
Collaborate with internal teams for issue resolution when needed
Requirements:
Proficiency in Cantonese (spoken and written) is required
Good command of English (spoken and ...
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