Full-time

Service Advisor

Posted by TP • Ipoh, Perak, Malaysia

📍 Ipoh, Perak 🕒 March 02, 2026

About the Role

Job title: Service Advisor

Location: George Town, Penang, Malaysia

Industry: Mobile Technology / Customer Support

Company: TP Malaysia

Job Description:

Teleperformance Malaysia is seeking friendly and motivated Cantonese-speaking Service Advisor to support a leading brand in the mobile industry. Based in Georgetown, Penang, this role focuses on delivering excellent customer service through clear communication and problem-solving.

Key Responsibilities:

Handle customer inquiries via phone, chat, or email in Cantonese and English

Provide accurate information and assist with mobile-related issues and requests

Maintain a high level of professionalism and customer satisfaction

Document all customer interactions accurately

Collaborate with internal teams for issue resolution when needed

Requirements:

Proficiency in Cantonese (spoken and written) is required

Good command of English (spoken and ...

Ready to Apply?

Submit your application today and take the next step in your career journey with TP.

Apply Now