Service Admin

JOB DESCRIPTION:

Core Responsibilities

• Act as liaison between service team and customers.
• Handle inquiries, complaints, and scheduling efficiently.
• Attend customer visits with professionalism.

Administrative Duties

• Process service orders, reports, and spreadsheets (often in Excel or SAP).
• Maintain accurate service records and documentation.
• Coordinate billing for completed work and service.

Operational Support

• Assist in planning and logistics (e.g., order uploads, EDI, peak planning).
• Ensure service delivery meets company standards.
• Provide ongoing maintenance and support for communication tools (e.g., Microsoft Office, Skype for Business).
• Support service managers in completing work orders.

QUALIFICATIONS:

• Preferably Graduate of any business degree
• Proficiency in Microsoft Office, and SAP.
• Prior administrat...