Full-time

Serialization Support Technician

Posted by Tata Consultancy Services • Madrid, Comunidad de Madrid, Spain

📍 Madrid, Comunidad de Madrid 🕒 March 03, 2026

About the Role

Are you a Serialization Support Technician seeking a new interesting challenge ?

If your answer is yes, it’s your lucky day so keep reading, it can be just what you're looking for !

Responsibilities

  • Provide technical and operational support for serialization systems on packaging lines.
  • Troubleshoot hardware/software issues (vision systems, printers, scanners, PLCs).
  • Ensure compliance with pharmaceutical track‑and‑trace regulations (DSCSA, EU FMD).
  • Support installation and validation of serialization systems on new lines.
  • Collaborate with automation and IT teams for integration (MES, SCADA, SQL databases).
  • Manage incidents and changes using tools like ServiceNow, following SLAs.
  • Ensure compliance with GMP and participate in audits.
  • Work with global teams and vendors to implement upgrades and improvements.
  • Analyze performance data and propose pro...

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