Full-time
Senior Workforce Management Lead: Forecasting & Scheduling
Posted by EXL • , , Philippines, , , Philippines, Philippines
About the Role
A leading data analytics firm in the Philippines is looking for a Workforce Manager. The role involves generating and managing forecasts, maintaining capacity plans, and ensuring optimal staffing while delivering superior customer service. Candidates should have at least 4 years' experience in Workforce Management, be excellent in forecasting and scheduling, and possess strong organizational and communication skills. This position requires flexibility, attention to detail, and the ability to manage workloads in evolving environments.
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