Full-time
Senior WFM Analytics Lead — Data-Driven Support Insights
Posted by RingCentral • Manila, Metro Manila, Philippines
About the Role
A leading cloud communications provider in Metro Manila is hiring a Senior Business Analyst for their WFM Reporting and Analytics team. This role focuses on transforming workforce management data into actionable insights, analyzing trends, and collaborating with various stakeholders to support key initiatives. Ideal candidates have over 4 years of relevant experience, strong analytical skills, and advanced knowledge of workforce management tools.
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