About the Role
Job Description
As a Senior Technical Analyst you provide high-quality software support for QAD’s EQMS solution via telephone and internet-based inquiries. You will analyze and resolve complex technical issues, ensuring smooth operations and providing technical guidance and support to global customers. You will also contribute to the overall success of the organization by implementing effective solutions and driving continuous improvement. This role requires strong technical, analytical, and communication skills, as well as a solid knowledge of IT systems and processes.
Impact of this role and key deliverables :
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