Full-time
Senior Technical Support Engineer, Tier 2 (Remote)
Posted by JumpCloud • Makati, Metro Manila, Philippines
About the Role
A leading cloud directory service provider is seeking a Technical Support Engineer - Tier 2. This remote role based in Mexico involves providing world-class support to strategic partners and customers. Responsibilities include resolving complex technical issues, mentoring Tier 1 Engineers, and collaborating with engineering teams. Ideal candidates have at least 5 years in a technical customer-facing role, with strong problem-solving and communication skills. Join a dynamic team and help redefine support in the rapidly changing cloud landscape.
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