Full time

Senior Technical Support Engineer

Posted by Red Hat Poland SP. Z O. O. • Poland, Poland, Poland

📍 Poland, Poland 🕒 March 01, 2026

About the Role

The Red Hat Consulting Services team is looking for a Senior Technical Support Engineer to join us remotely in Poland. In this role, you will be responsible for the performance, availability, and reliability of our cloud-based services and underlying infrastructure, acting as a critical technical subject matter expert for core infrastructure technologies.

 

What you will do:

 
  • Manage, troubleshoot, and optimize containerized applications and infrastructure deployed on Kubernetes, RedHat OpenShift, and OpenStack platforms.

  • Serve as the Subject Matter Expert (SME) for core cloud infrastructure technologies, including advanced Linux (CentOS) system administration, Docker/Containers, and complex networking configurations. 

  • Lead the investigation and resolution of complex, high-severity customer issues, applying strong analytical knowledge to quickly diagnose problems across the entire cloud stack.

  • Utilize your expertise t...

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