Senior Technical Support Engineer

Job Title

Senior Technical Support Engineer at Intertec Systems

Base pay range

This range is provided by Intertec Systems. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Job Purpose

The Unified Communications Support Engineer is responsible to optimize, enhance, implement, support, troubleshoot, and document Unified Communications networks (Cisco IPT, Mitel IPT, NICE CXone) solutions. They provide technical support and guidance to businesses, analyze business requirements, and develop customized solutions that meet those requirements.

Responsibilities

• Optimize, enhance, implement, support, troubleshoot, and document Unified Communications networks (Cisco IPT, Mitel IPT, NICE CXone) solutions.
• Provide technical support and guidance to corporate and contact center end-users on the use and enhancements of Cisco IPT, Mitel IPT, NICE CXo...