Full-time
Senior Technical Support Engineer — Cloud & APIs Infra
Posted by Ingram Micro • Barcelona, Cataluña, Spain
About the Role
A leading tech company is seeking a Senior Technical Support Engineer in Barcelona to provide expert technical assistance to customers. The ideal candidate will resolve complex product issues, perform root cause analysis, and collaborate with various teams to enhance customer satisfaction. Requirements include 4–7 years in a technical support role, proficiency in SaaS platforms and APIs, and strong communication and analytical skills. This role contributes to continuous improvement and enhances customer experience.
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