About the Role
Who we are
Join the fintech revolution with Mambu, the leading SaaS cloud banking platform. We're on a mission to make banking better for a billion people. Explore exciting career opportunities and help shape the future of financial services. Learn more .
About the role
The Technical Account Manager (TAM) is a strategic, pivotal role within Mambu's Product & Engineering (P&E) organization, dedicated to serving as the key technical partner for a select portfolio of our high-value customers. Operating as an extension of the customer's own technical team, you will deepen Mambu's technical relationship, providing proactive guidance, oversight on platform best practices, and ensuring the optimal performance and acceleration of feature adoption of the Mambu platform. You will be critical to long-term account health, customer advocacy, and revenue retention by delivering high-touch, expert technical service.
What you’ll do
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